Unified platform with comprehensive services
The Bahrain Chamber application simplifies the members' journey and provides them with a unified digital platform that provides seamless access to various services through the website and smart application, facilitating the completion of transactions at any time and from anywhere, and the application includes a wide package of basic services such as electronic certifications, viewing tenders and initiatives, registration and participation in events, booking appointments, in addition to dispute resolution services, and a distinguished support path, in addition to the opportunity to view the latest news and reports of the Chamber.
Secure Access and Enhanced Personalized Services
Enhanced with Ekey 2.0 integration, the app ensures a highly secure registration process through Bahrain’s national digital ID. This system not only guarantees data protection but also collects key insights into members’ interests, allowing the Chamber to deliver more targeted services and support that match their business needs.
Digital Assistant "Issa" ... A qualitative leap in the service of members
The integration of artificial intelligence technologies into the application through the digital assistant "Issa" is a new leap forward in the path of smart services at the Chamber, as it provides members with instant access to information and data from the Chamber's official sources, enhancing efficiency and reducing time and effort.
Issa allows business owners to easily access comprehensive information on services and membership, committees and initiatives, laws and legislation, as well as the latest news and events, as well as clear guidance on the procedures and requirements of various business transactions, which facilitates the steps of completing business and enhances the speed of response to the needs of members.
Commitment to digital transformation
The Chamber stressed that the launch of the smart application represents a strategic step in its journey of digital transformation, and reflects its continuous commitment to adopting innovative solutions that enhance the competitiveness of the business environment in the Kingdom of Bahrain, and this achievement is the beginning of a continuous development process through which the Chamber seeks to enrich smart content, support decision-making, and introduce new tools based on artificial intelligence, in line with the aspirations of the business community and improve the quality of services provided.
A sustainable future vision
This initiative aligns with the Chamber’s long-term vision of cementing its role as a leading economic institution locally and regionally. By investing in smart technologies and developing digital content that empowers entrepreneurs and investors, the Chamber aims to advance sustainable economic development in the Kingdom and foster a more dynamic business environment.
Chairman of the Bahrain Chamber, Sameer Nass, stated: “The launch of the Bahrain Chamber’s new e-application, along with its AI-powered digital assistant ‘Issa,’ marks a significant milestone in our ongoing journey of digital transformation. This step reflects our determination to enhance the quality of services provided to the business community and to align with the latest global advancements in technology."
He added: "We take pride in being among the first chambers of commerce in the region to introduce an artificial intelligence personality dedicated to serving our members. This achievement underlines the Chamber’s pioneering vision and its proactive approach to anticipating challenges, seizing opportunities, and delivering innovative solutions."
Mr. Nass emphasized that what sets this development apart is not only its alignment with international best practices, but also its member-centric focus, designed to simplify and enrich the user journey. Members can now seamlessly access core Chamber services anytime and anywhere, from electronic attestations and appointment bookings to reviewing tenders, initiatives, and participating in events.
He continued: "In this current management cycle, we have placed digital transformation and the advancement of smart services at the heart of our strategy. This direction serves as a foundation to strengthen competitiveness and to foster the sustainability of private sector institutions."
He highlighted that the launch of the application and the assistant ‘Issa’ is a tangible expression of this vision, representing the first step in a broader plan to expand digital services and integrate more advanced AI-driven tools, tools that respond to the aspirations of the business community and support effective decision-making.
Concluding, Mr. Nass affirmed: "The Chamber regards this accomplishment as a reaffirmation of its unwavering commitment to its members to remain their trusted partner and the leading economic institution that keeps pace with global changes, while enabling Bahrain’s business community to thrive and compete at local, regional, and international levels."
